SilverBlaze Solutions launch a complete Web Self Service bundle perfect for the SMB marketplace
[author:Marlo Mulla Public time:Aug 31, 2007] |
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Richmond Hill, Ontario (August 31st, 2007) – SilverBlaze Solutions has announced a limited, low-price offering for their Capricorn Web Self-Service (WSS) product. The latest release of Capricorn WSS Suite V3.0 is bundled with IBM’s new System i i515 Express server, which includes 2 GB of memory, an IBM thin console for System i, i5/OS, and the WebSphere Application Server Express 6.1 – for a low price tag of $40,000. This bundle also includes 6 days of setup services, and 1 year of IBM software and hardware support.
“This starter kit is an incredible offering for SMB businesses that realize the value of Web Self-Service, but haven'tbeen able to justify it.” says David Harty, Director of Sales & Marketing at SilverBlaze “By leveraging IBM’s new System i i515 Express, this bundle is a proven, reliable and cost effective way to stay competitive in today’s aggressive marketplace. The reality is more organizations are demanding On-line self-serve options for their customers.”
Web Self-Service (WSS) is a new approach to customer relationship management (CRM) and employee relationship management (ERM), a version of electronic support (e-support) that allows customers and employees to access information and perform routine tasks over the Internet, without requiring any interaction with a representative of an enterprise.
Built on IBM’s open-standards, leveraging Java and WebSphere technologies, Capricorn WSS software provides secure access to information such as account/order/invoice history, or product/delivery status updates, residing on back-end systems. Communications are conducted over the Internet using SSL security, and a firewall between the Internet and Web Application Server permits requests in real-time, while managing user authentication. Organizations have intuitive, browser-based administration of their sites using Capricorn WSS, complete with lights-out integration to legacy applications.
The cross-industry benefits with Capricorn WSS - any organization can take advantage of; reductions in staff workloads, in the cost of supporting customers, the ability to empower non-technical staff to create, manage/publish Web content, and improved customer service options outside of regular business hours.
To learn more about the i515 Web Self-Service Starter Kit, visit www.capricornwss.com or contact David Harty at 1-866-305-1911 x 24.
About SilverBlaze Solutions
Headquartered in Richmond Hill, Ontario, SilverBlaze Solutions provides IBM WebSphere*, Workplace* and Lotus Domino*-based e-business solutions to organizations throughout North America and the Caribbean. SilverBlaze’s feature-rich, cost-effective e-business products emphasize ease of integration and management, and rapid return on investment - empowering organizations to maximize productivity, and reduce the cost of doing business.
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Contact Information
David Harty
Director, Sales & Marketing
866-305-1911 ext. 24
http://www.capricornwss.com
Otherinfo:T 905-305-1911 x 24
http://www.capricornwss.com
http://www.silverblaze.com
Printed From:http://www.free-press-release.com/news/200708/1188565873.html
Source:Free Press Release
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